Emotional intelligence is not something somebody else was born with, it's a skill caring leaders work to develop.
It's amazing that even in 2018, many of us find it increasingly difficult to connect with ourselves, others around us and the ever dynamic world. Most times, it's a struggle we're unaware we're constantly dealing with. I once had a colleague who got overtly sensitive when she was asked to pitch to clients at meetings. Public speaking wasn't her strong suit, and our boss at the time couldn't take any excuses. It affected her output and delayed her career progression in the firm simply because the boss wasn't emotionally intuitive to put her in the right role.