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Websites have changed a lot in the past few years and with peoples approach to browsing, more so on mobile devices, their attention span has reduced and need for a quick return has increased.
Wednesday, 06 May 2015 07:53

Having An App Impresses Customers

According to new research, over 80% of small business owners believe that having a mobile app impresses their customers.
Last year marked the first year in history in which the number of mobile internet users officially overtook the number of desktop internet users.
Today’s article is prompted by two conversations in as many minutes. In one case an organisation had upset some of its customers by trying to please everyone. In the other case trying to please a small minority of customers would significantly increase costs and potentially open a can of worms.
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