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Tuesday, 10 February 2015 00:00

You Can’t Please Everyone So Don’t Even Try!

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Today’s article is prompted by two conversations in as many minutes. In one case an organisation had upset some of its customers by trying to please everyone. In the other case trying to please a small minority of customers would significantly increase costs and potentially open a can of worms.
Wednesday, 04 February 2015 00:00

Crisis in the Translation Industry

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All over the world, the need for language translators and interpreters is increasing by leaps and bounds.
Tuesday, 27 January 2015 00:00

What Is The Fit For Work Service?

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The Fit for Work service (FFW) (previously known as the Health and Work Assessment and Advisory Service) has been introduced at the start of this year by the Government to help employers to manage sickness absence.
Matt and Phillip were in business together with a company valued at £1.8m.
Tuesday, 20 January 2015 00:00

Snow Chaos:Your Questions Answered

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Normally, a bit of snow is great fun - employers will be concerned about employee absence levels.  
A great presenter has two unique qualities: appropriate skills and personal confidence. This confidence comes from knowing what you want to say and being comfortable with your communication skills. Mastering these skills will make you a better speaker and presenter
Wednesday, 14 January 2015 00:00

Government Assistance With Employment Costs

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Over the years there have been many Government Grants and schemes aimed at helping small businesses but these have sometimes been difficult to claim or not available to all.  
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